"Painful Urination in a 15 Yearly Old Patient" is a perfect example of a paper on care. Last week, a 15-year-old female patient came to the walk-in clinic. She was feeling pain while urinating and was suffering for the past 24 hours. Her mother accompanied her to the clinic. In diagnosing, examining, and treating Patient, Flanagan’ s Clinical Skills Assessment (CSA) consultation model (Flanagan, 2010) was followed. Welcome The author, a trainee nurse and relatively new to a walk-in clinic, welcomed the patient and received her with a smile. He tried to make her comfortable enough to speak openly and without hesitation.
The nurse tried to develop a rapport with her and tried to make her feel at home. He was genuinely concerned about the patient. The nurse introduced himself before proceeding further. Open question The UK government expects care organizations to behave more like a business in terms of delivering consistent care and quality (Standing, 2010). Upon seeing the patient’ s face it was obvious that she was in pain. He asked the open-ended question ‘ how can I help you? ’ Her mother started explaining that she had been complaining about pain while urinating.
The nurse had to ask specifically the kind of a pain to correctly understand the symptoms. He wanted to get as much data as possible so he let the patient and her mother talk about how she was feeling. Facilitating The nurse kept nodding and showing all signs that he was attentively listening. Muhrer (2014) states that attentively listening to patients helps retrieve full patient history, which is a time saver when comes to diagnosis. The patient explained to me that she had been feeling severe abdominal pain while urinating and it had been over 24 hours since she first felt the pain.
I was keen to get the medical history but I did not want to bombard the Patient or her mother with questions. Bridge S. (2011) writes in his article that taking a medical history is effective but it is disempowering to the patient. It is an empowering experience for the patient when they take the initiative in making a behavioral change (Bridge, 2011). Therefore I did not give the impression of me being all in control.
He cooperated with the patient and aimed for retrieving ‘ competency history’ . There are seven major symptoms necessary to observe and list while taking the patient’ s history; location, quality, severity, timing, background, aggravating/relieving elements, and any related characteristics (Bickley & Szilagyi, 2012). These symptoms pertain to the chief complaint of the patient. It is also imperative to clarify the attributes of each symptom according to its context (Bickley & Szilagyi, 2012). The patient was asked about these symptoms exactly according to this system. Ruling out ICE/Psycho-social By this time the nurse was certain that this was not an ICE.
He specifically asked the patient about the severity of the pain. She said it did not constantly hurt but only when she passes urine. Moreover, this was also not Munchausen or psycho-social stunt. In my opinion, the majority of fake patients come alone or come with friends with similar friends. After a small inquiry, he deduced that although the patient felt pain it was not an ICE case. Focused questions I had to decide how to approach the problem.
The patient was 15 years old and a good guess is that she was not sexually active. The NICE guidelines (2013) specifically address urinary tract infections (UTI) in people under 16 years of age. When the Patient told me about the nature and location of pain I was inclined to think in terms of UTI problems. The patient’ s history and the physical exam should be the foundation for choosing the right diagnostic test (Muhrer, 2014). The patient’ s vitals were checked; the pulse was 68 beats per minute. I checked her temperature and she had a slight fever (a little above 37 ° C).
Validating and checking findings with the patient is crucial in building a working relationship between the patient and the practitioner (Hinchliff & Rogers, 2008). I confirmed if she vomited in the past 24 hours, she hadn’ t. The patient had no significant medical history relevant to this case. She was not taking any regular medication and was not allergic to drugs either. The past medical history helps in diagnosing the current problem. The patient was a student at a private school and took ballet lessons in the evening at a local dance club.
Douglas et al. (2009) suggest that a patient’ s social history helps reveal risk factors. For instance, a patient living near an industrial area is exposed to heavy metal toxins and other pollutants. This patient’ s social history did not reveal anything medically relevant. Summarising A nurse has to be fully aware of the importance of time. The nurse did not want the patient’ s mother to go on explaining irrelevant things. About four minutes into the consultation, he summarised the patient’ s problem back to her and her mother to make sure that he had understood it accurately.
It was also necessary to make them listen to their own problem so that they could add to or correct my understanding. He reiterated what he had learned from the talk that the patient had been feeling abdominal pain while urinating for the past 24hours. She had a slight fever but did not have a history of this pain. Examination The nurse explained that he would need to take the full medical history of the patient followed by a physical examination so that a clear diagnosis could be reached.
It was the nurses’ primary motive to make the patient and her mother feel relaxed and comfortable. Anxiety may impair a patient’ s cognitive abilities (Ralph & Taylor, 2005). Bickley and Szilagyi (2012) mention that a full physical exam should accompany the patient’ s medical history in order to accurately diagnose a problem. A genital examination is crucial to check for labial adhesions, epididymal-orchitis, vulvitis, and phimosis (patient. co. uk). In adolescents and older children, the symptoms suggestive of UTI make it straightforward to perform a test to investigate UTI (Rothrock & Brennan, 2010).
The nurse explained that a urine sample will be needed. Since the patient was 15, a clean catch urine sample was easy to get. This type of urine testing in older children is suggested by NICE Guidelines (patient. co. uk). The patient also had no history of infection or a risk of serious illness, there was no need for sending the urine sample for culture (patient. co. uk). The lab results disclosed that the patient’ s leukocyte esterase and nitrite were positive. From the urine test, it was obvious that the patient had a mild case of UTI.
The doctor confirmed the lab test results and prescribed the antibiotics for the patient. When there is no vaginal discharge or irritation and the urine test is 90% positive empirical antibiotic treatment is the recommended way to go (Health Protection Agency, 2011). I explained the dosage to the patient again. Research suggests that prophylactic antibiotics reduce the frequency of bacteriuria and other makers of UTI (RCN, 2013). In such cases, a small course (2-4 days) of oral antibiotics is sufficient (Burge et al. , 2005).
The patient was given antibiotics for two days and asked to visit the clinic on the third day for a follow-up. Shared Opinion Involving the patient in the diagnosis and decision making helps the patient understand and comply with the clinician’ s instructions (Bickley & Szilagyi, 2012). The patient was diligently explained about the whole procedure; diagnosis, management, and treatment. She was also explained how to properly take care of herself along with other useful medical advice. The patient and her mother were given all the opportunities to ask questions and give opinions about the process.
The purpose of spending time explaining all this to the patient was necessary as it cleared any doubts and hesitation in the patient’ s mind. Closure The nurse was experienced in his field but he had been recently transferred to a walk-in clinic, which was his first experience. During the consultation, the nurse looked overly concerned about the patient. There was absolutely nothing wrong with his professional conduct. It only indicated that the nurse was a little nervous facing a new situation.
It makes more sense why consultation models like Flanagan’ s Clinical Skills Assessment (CSA) exist. It is not only for assessing the skills of a nurse but the nurses can also prepare their approach to a situation according to such models. In this particular case, the nurse checked all the critical areas of consultation, especially taking a patient history. The nurse’ s experience showed in developing rapport with the patient, it made the patient comfortable. It is important for patients to be comfortable with their clinicians; otherwise, they might withhold something when being asked about medical questions. The author successfully took the patient's history through effective communication and will continue to do so in the future.
His approach was effective and with more practice, he will overcome the nervousness too.
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